Privacy Policy

Effective date: 11-01-2025

At Eebenzer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our immigration and visa services.

Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, contact details (email, phone number), nationality, date of birth, passport information, and other information necessary for processing your immigration and visa applications.
• Usage Data: We may collect data on how you interact with our website, including IP addresses, browser types, device information, and usage patterns via cookies or other analytics tools.
• Payment Information: If you make payments for our services, we collect payment details, though we use third-party payment processors to handle your payment securely.

How We Use Your Information

We use the information you provide for the following purposes:

• To assess your eligibility for immigration and visa services.
• To process your visa and immigration applications efficiently.
• To communicate with you regarding the progress of your case or service inquiries.
• To send updates, reminders, or promotional content related to our services.
• To improve our website and services by analyzing how they are used.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your data with third-party service providers who help us deliver our services, such as payment processors or document verification partners.
• Legal Requirements: If required by law or in response to a valid legal request (e.g., court orders), we may disclose your information.

Data Security

We use appropriate security measures, including encryption and access controls, to protect your personal information. However, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to analyze usage patterns. You can control the use of cookies through your browser settings.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Correct or update any inaccurate information.
• Request the deletion of your personal data (subject to legal restrictions).
• Opt-out of receiving marketing communications by following the unsubscribe instructions in the emails.

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at: info@eebenzer.com